We would like to thank Essi Niemelä for the excellent service we received! We are from Helsinki and we moved to Loviisa to rent a home of our dreams last April. What a stroke of luck we had when we bumped into Essi on a screen in the summer - it started a great journey towards buying a house. And now the deal is done and we feel the happiest! We especially wanted to say thank you and tell you how much a real estate transaction depends on the professionalism, attitude and customer-oriented service of the agent throughout the whole process. Thanks also to Ess for his excellent responsiveness and effective communication. We always received the necessary information in time, and with Ess's help, buying a home was indeed a smooth process. The knowledge of the property and the area were really valuable to us in this buying process. We were able to ask all sorts of questions, starting with how the buses work here in Loviisa. The next thing we knew, we had the broker's instructions on how to use public transport in the area in an email! For us, the broker's professionalism and knowledge of the area gave us confidence, which was crucial in the face of a big decision. We noticed that you genuinely care about your customers and at the same time about what the shopping experience can be like. We would highly recommend Ess in particular, but also Bo, to anyone looking for a reliable and professional estate agent. Thankfully, there is reliable brokerage in otherwise uncertain times.

"Excellent from the realtor's side. Clear and timely communication, especially helpful for a foreigner with limited finnish like me."

- Biplob Bhandari

"An active broker who always answered questions immediately. Fresh broker - if you didn't know something or were unclear, he clarified it. Things were handled in a straightforward manner. Good service."

"Everything went very well."

"The broker was businesslike and open. Communication was clear and helpful. No contact was wasted, the broker was in touch when needed. We received expert advice and were kept well informed of the progress of the transaction."

"The whole sales process was surprisingly quick, and we had a pretty busy schedule. Our broker Essi is a consummate professional - she was really easy to communicate with and we had immediate confidence that she had all the paperwork and legal aspects under control. Essi kept us very well informed of the progress of the sale at all times. We also had the feeling all along that Essi really did want what was best for us, for the buyers and for this lovely house. Essi does her job with care and respect."

"From the buyer's point of view, everything went very well. Communication was open and there was no attempt to oversell the property. As a first-time buyer, we were a bit out of the loop on all the intricacies of buying a property, so Essi helped at every stage of the transaction."

We would like to sincerely thank Essi Niemelä for the excellent service we received! We are from Helsinki and we moved to Loviisa to rent a home of our dreams last April. What a stroke of luck we had when we bumped into Essi on a screen in the summer - it started a great journey towards buying a house. And now the deal is done and we feel the happiest! We especially wanted to say thank you and tell you how much a real estate transaction depends on the professionalism, attitude and customer-oriented service of the agent throughout the whole process. Thanks also to Ess for his excellent responsiveness and effective communication. We always received the necessary information in time, and with Ess's help, buying a home was indeed a smooth process. The knowledge of the property and the area were really valuable to us in this buying process. We were able to ask all sorts of questions, starting with how the buses work here in Loviisa. The next thing we knew, we had the broker's instructions on how to use public transport in the area in an email! For us, the broker's professionalism and knowledge of the area gave us confidence, which was crucial in the face of a big decision. We noticed that you genuinely care about your customers and at the same time about what the shopping experience can be like. We would highly recommend Ess in particular, but also Bo to anyone looking for a reliable and professional estate agent. Thankfully, there is reliable brokerage in otherwise uncertain times.

"I think everything went well. I'm particularly pleased with the outcome and the offer that led to the deal. I had the property for sale previously through another agent and he didn't get people to show for about six months. When I changed broker to Essiin, the screens were monthly and the asking price was not even changed at first. In addition, I am satisfied with Ess's communication. Even when there was nothing really to report, Essi kept me well informed. I also received expert support from Essi during the tender negotiations."

"I appreciated the normal and down-to-earth approach to presentation and communication. It didn't feel like "selling", but rather presenting and giving information."

"Essi was active and positive throughout the process. She was always upfront and straightforward about all the issues and situations affecting the sale and handled everything as agreed, to say the least. We kept in touch throughout, conveniently facilitated by a joint Whatsapp group, which was very reassuring. All in all, everything went very smoothly." - Jukka Pönni

"Essi was aware of the destination and had a lot of information beforehand. All the documents were on display and available for viewing without having to ask for them. The broker was actively communicating and provided interim information as the process progressed. The photos of the property were beautiful and true to life."